Terms & Conditions
1. Terms and Conditions
1.1 These Terms and Conditions apply to all orders made on the WallChart.orderspace.com wholesale website and receipt of your order constitutes your acceptance to these Terms and Conditions.
2. Payment Terms
2.1 Payment for online orders shall be made in full via BACS according to specific payment terms indicated to customers.
2.2 A hard copy of the invoice will be available upon request.
3. Products
3.1 We reserve the right to alter any details of products advertised without notice and while every effort is made to describe goods accurately in the advertisement no warranty is given as to accuracy and no responsibility will be accepted for error or mis-description and any resulting loss.
3.2 We supply A2, A3 and A4 original wall art prints on 400gsm satin coated paper (note A2 is on 350gsm). Customised sizes are available separately and upon request.
3.3 Frames, where ordered, are included within the charges and are wood construction with perspex front.
4. Delivery
4.1 All orders are either held in stock or printed the week ordered. There may be a lead time due to our partner schedules. Where this is excessive we will let you know.
4.2 Every effort will be made to deliver promptly, but any delivery day specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods. All deliveries will be charged at the prevailing rates applying at the date of such delivery, or incorporated within the overall cost of your order.
4.3 Please check your order upon delivery, if your order arrives damaged please refuse the delivery if possible and contact us immediately on info@wallchart.co. It is the customer’s responsibility to check the order for damage before receiving your goods as any refund or replacement products may require an insurance claim.
4.5 International transit times are approximate and may be subject to customs clearance. Local country restrictions apply. WallChart.Co will not be held responsible for any delay of delivery of the goods with international deliveries.
4.6 WallChart.Co cannot be held responsible for any customs and excise charges that may occur from the import or export of your goods.
5. Liability
5.1 Our liability for any loss or damage suffered by you in respect of the goods shall be limited to the contract value of the goods.
5.2 We are not liable for any financial loss incurred by you, including but not limited to expenses incurred by you, interest payments & loss of earnings or similar gains you would have received on monies paid to us in lieu of any unfulfilled order.
5.3 Nothing in these terms and conditions shall affect the rights of a consumer.
6. Artwork And Printing
6.1 All artwork is printed digitally unless otherwise stated.
6.2 Bespoke design charges must be paid upfront and are non-refundable.
6.3 Please note that all images, text and logos are the intellectual property of WallChart.Co Art Ltd and are not to be used without our written permission.
7. Force Majeure
We will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising from any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such cause and in such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.
8. Miscellaneous
The contract between ourselves the Company and the Customer (you) shall be governed by and construed in accordance with English Law
9. Complaints
Complaints must be made within 48 hours of receiving your goods. The complaint will be assessed and if WallChart.Co Art Ltd deems it necessary, a reprint may be offered. Any complaints made after 48 hours are automatically void of any offer to reprint and will not be assessed.
10. Discounts
From time to time WallChart.Co Art Ltd will run campaigns offering varying discount codes. These are offered at our discretion and subject to change.